Could understanding empathy unlock the door to more focus and investment in our organisations? So I imagine life can be very exhausting for diversity and inclusion practitioners – and for business leaders and staff who have a high interest in this area. “We know,” they must think every time a new survey reveals a gap […]
Empathy is often seen as a key characteristic of managers and leaders. Yet, for such an important concept, empathy is underpinned by relatively underdeveloped evidence as to why it matters and how it comes about. In this study Empathy: the neglected superpower, Dr Ksenia Zheltoukhova has pulled together a review of the literature and explores the role empathy can play in our workplaces, from decision making through to the power of stories.
People can surprise us. I’d had a bad time at work, a long time ago, and was sharing my story with a male friend. We reminisced and laughed and drank a lot of red wine. “God, Laura” he said, “I feel so guilty about what’s happened to you, your story, it’s so awful” (note it wasn’t really awful, just mildly bad, the kind of boring sexism that most women experience in their working lives).
On International Women’s Day it seems right to reflect on this year’s theme of ‘better the balance, better the world’ and ponder this in the light of the broader issue of diversity (and the lack of it in our workplaces, our public institutions, the media – I could go on!). (Very) slowly, institutions are moving […]